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| SUPPORT |
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Welcome to our support pages! We are the developers of MathTerra's products and we are ready and willing to help you realize all the power available to you with every MathTerra's product you use.
Before submitting technical support questions, be sure you are running the latest version of the program. In any case, please feel free to contact us.
Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within two hours.
We quickly respond to all questions submitted to us in the order they are received. At any time, you can use our online Report a bug Form below to contact our support staff.
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| Technical support form |
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When you submit a bug report, it will be entered into a database for tracking the problem. Bug reports are high priority issues and you will receive a response promptly regarding your problem and status. Therefore, PLEASE be sure to provide your name and e-mail address at the end of this form. Otherwise, the report will be labeled as "anonymous".
Please be as specific as possible when describing the problem. Thank you.
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Advanced Converter
registration benefits
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"May I compliment you on your excellent customer-responsiveness. You responded fast to my query, and with the right answer, and in a personal e-mail. That's top-class Customer service. Well done and thank you."
- P. J., Germany
"Many thanks for your prompt reply. I have to say it is refreshing to find a software supplier that responds individually to a customer's questions. I have found your product to be extremely user friendly and reliable, and I would happily recommend it to anyone looking for this type of product."
- M. D., the USA
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